Hiring a house cleaning company can bring you benefits that are for sure worth every penny spent. However, knowing all about a house cleaning company is imperative before arriving at the decision of hiring them.
Cleaning companies may offer similar services but there are differences that are comparable night and day. It’s very important to have a guide that can help you with what to expect and what could benefit you most during the hiring process.
This Ultimate Hiring Guide for House Cleaning Services will help you understand the benefits you get from hiring a professional cleaning company. We’ve added a few important questions that will help you determine if a specific company is a right fit for you.
Benefits of Getting your House Cleaned by Professionals
There are plenty of benefits you can get by hiring professionals to clean your house. The advantages you can get are pretty obvious. Having someone to do the house chores for you is actually the ultimate luxury one can have.
Here are 5 major benefits professional house cleaners provide:
Professional cleaners are trained to be very detailed in performing their jobs. They will always work to impress. You can be assured that every nook and corner of your house will be cleaned and every ingrained dirt and dust will be removed.
Deep cleaning is an upgrade to the regular (basic cleaning) services a professional cleaner provides. This doesn’t just involve the removal of visible dirt and dust. The surface is thoroughly cleaned to remove microscopic organisms like bacteria and viruses.
When you hire professional cleaners to work on your home, your family is ensured to breathe clean air and at the same time protected from microbial infections. In addition to the deep cleaning service, these professionals will be applying disinfectants to critical areas and surfaces.
Saves You Time and Resources
Hiring a professional cleaning company will greatly benefit you in the long run. Time is a very important resource. You can spend your extra time on relaxation and stress-free activities instead of doing the thorough cleaning yourself.
Stress and Fatigue-Free Home
We all want to go home after a hard day’s work to relax and spend some time with our family. Dealing with the constantly accumulating dust, grime, and dirt can be overwhelming and stressful. Too much stress and fatigue will certainly take a toll on your health.
Why wouldn’t you push the “cheat button” and call a professional to do the home cleaning for you?
10 Crucial Questions to Consider Before Hiring House Cleaners
Cleaning companies definitely have a lot of beneficial services to offer. Nevertheless, you still have to do a bit of research to ensure that your needs are met by the company’s job package and services.
When planning to hire a professional house cleaner, use the following questions to guide you.
1. What Type of Cleaning Services Do They Offer?
Cleaning services can come in different packages. There’s also a huge difference when choosing a home cleaning package versus an office cleaning package. Check beforehand the list of services and chores that are included in their package.
2. What Are Their Working Hours?
There are professional companies that can be hired to work any hour of the day. There are others that are only available on an 8 am to 5 pm schedule. Consider their working hours with your own preferred time of cleaning.
You have to decide yourself how long you would want the cleaners inside your home. You have also to have the access points to the areas you want cleaned ready before they arrive.
3. How Long Have They Been in Business?
It is very important to know who you’ll be hiring to clean your abode. Make sure to hire only a reputable cleaning company. Check and ask around about their experience in the cleaning industry.
How many years have they been providing service in your area? Do they have regular employees? Do they have good reviews throughout their years in the business? These are just a few of the questions you should be asking yourself.
4. Do They Have Insurance?
There are situations when accidents or damage to property can happen. An uninsured company will bring a lot of headaches to you if such unfortunate events occur. See it to verify the insurance coverage by contacting the cleaning company’s insurance provider.
Ask for the company’s written insurance policy every time you hire their services. This will save you from a lot of trouble in the future. Trust us on this.
5. Do They Offer Customised Cleaning Rates?
Cleaning companies usually have fixed packages that you can choose from. They present their cleaning rates, services, and coverage upfront. You can, however, ask about the flexibility of their services or if you want to add additional tasks to their standard offers. They will be more than happy to oblige to your request at minimal additional costs.
6. Do They Provide Their Own Supplies?
Most companies provide their own equipment and supplies. These professionals will come equipped with the necessary supplies to clean any area of your house.
However, there are companies that will ask their clients to provide their own cleaning supplies. The main reason and maybe an advantage of this is to ensure that equipment like mops and sponges are only used exclusively in your home.
Ask them in advance what equipment and products they will be using. If you don’t like their cleaning products, you can switch them with your personal choice. It is best to stock up on your preferred products before the cleaners arrive.
7. Have They Done Background Check on Their Employees?
Most, if not all cleaning companies usually conduct a background check on all of their employees. This ensures the safety of both the company and their clients. It wouldn’t hurt to ask them this question, tho.
8. Will They Provide a List of the Tasks They’ll Be Doing?
Having a checklist or lists of tasks is common practice for these cleaning companies. The list is somewhat standardised according to the size of your house and the specific areas covered. The list may include the basic chores like mopping, vacuuming, and disinfecting.
Additional tasks like gutter cleaning, window washing, floor scrubbing, and deep cleaning may be requested and included in the list of tasks.
Lastly, cleaning companies may have different understandings of what basic cleaning means. This can be a cause of confusion and misunderstanding. Make sure to clear this issue before hiring them.
9. Do They Have a Written Agreement (Contract) for Their Services?
For quality assurance purposes, companies should provide you with a written and signed document that details the services they’ve provided or will provide to you. This is in addition to quality checks through regular ocular inspection or through phone calls.
A contract will ensure that both parties have agreed on the terms of service and will protect them from any unfair act.
Included in the document are the terms of service, the policies, and the fees. The fees should mention the actual amount to be paid, the cancellation fee, rescheduling fee, among others.
10. Do They Have a Money-Back Guarantee?
There are cleaning companies who offer back a portion of your payment if you’re not satisfied with their services. Others would offer huge discounts on your next job order. You have nothing to worry about as these companies treat their jobs seriously and wouldn’t afford to disappoint their clients.
However, keep in mind that complaints are to be treated with scrutiny and will undergo an investigation to prove that there has been a breach of contract or if the services are indeed sub-par. One good way to determine this is by checking the quality assurance form or their terms or conditions.